We Want You to Ask Questions!

The short answer is probably yes. We’ve all seen what happens when our kid’s stomachs are acting up, yet what we don’t see is how much the gut is the control center for little kid’s bodies. Since toddlers are born with a sterile GI system (that unfortunately gets further impacted by processed foods, added sugar, and antibiotics), a good biotic is often seen as a way to support health, yet so many biotics are dead on arrival.

Unfortunately, many biotics are generalised strains filled with added sugar, gummy additives, and other ingredients that may not be ideal for live cultures. Hiya is designed for optimal absorption, individually selected for childhood needs, and sent straight to you with an evolving formula so your biotic actives remain strong and your kids get a variety of benefits.

Biotics are live cultures that are easily destroyed, especially by other actives such as vitamins and minerals. That’s why we isolate the biotic strains in a unique formula apart from our multi so they arrive in your child’s gut as you’d expect.

Yes many of the strains we use are known to support digestive health, and other tummy issues common among kids.

Our biotic is an evolving set of strains based on seasonality to make sure your kids are always getting what makes the most sense based on the latest science.

Most biotics are safe for kids, but choosing one specially designed to support childhood digestive health—like our Kids Daily Biotic+—is a good idea.

Yes. While some biotics include extra fillers so your child has to eat several, Hiya’s Kids Daily Biotic+ is just one chewable. Which means less stress for those in charge. For any questions about dosage, please consult your doctor.

When you get a new delivery of fresh Kids Daily Biotic+, for optimal potency, we suggest you replace any remaining chewables with your new ones. That way you can be sure your child is always putting the freshest nutrients in their growing bodies.

And as always, as with any supplement, make sure our products are always stored away from children and always kept out of reach.

Our biotic is designed for boys and girls starting at age 3. Please always consult your doctor to make sure a biotic is right for your child.

Definitely — our daily multivitamin and our daily biotic are designed to co-exist with interconnected functions that support each other. So if you’re looking for maximum wellness, we typically suggest a child take both our multivitamin and biotic.

Just let us know! It’s always been our policy that we’ll send you a new bottle for any reason — always on us.

Please remember your bottle is not a toy, so with any bottle you have, always store it safely and securely away from kids.

As parents ourselves, we know parents have enough to worry about — let alone worrying about their vitamin order. That's why we designed all orders to be easy-to-start, easy-to-cancel as part of our monthly subscription, which includes a free and easy cancellation and ability to control your delivery date. Your first month you receive a 30-day supply of fresh vitamins and a reusable glass bottle meant to be personalised with stickers. Then each month thereafter you receive a recyclable refill pouch to fill up your bottle with fresh vitamins. The monthly experience is based on a paediatrician-recommended delivery schedule and is designed to teach your children healthy habits and care for the environment.

If you want to adjust anything or cancel your order, you may email us directly at supportUK@hiyahealth.com > with your request. Alternatively, you may adjust your order directly in your account by clicking 'Manage Subscription' from the initial email you should have received upon your first order.