We Want You To Ask Questions!

Seriously, our team of vitamin experts and scientists has answers.

If there’s no added sugar, how does your vitamin taste so sweet?

Our vitamins are sweetened naturally with monk fruit -- a plant-based sweetener that’s actually sweeter than sugar, yet dramatically healthier. Each vitamin also includes a touch of naturally-derived mannitol -- a plant-based sweetener found naturally in strawberries and pumpkins and recommended by dentists concerned about cavities and tooth decay.

Wait -- how much sugar is in a typical children’s vitamin?

5 grams of added sugar. That’s as much sugar as an Oreo cookie -- typically given by parents to kids every day as a way to be “healthy.”  

Why is your vitamin a chewable, not a gummy? 

Gummies are typically filled with synthetic junk and hard-to-pronounce ingredients. They get stuck in your children’s teeth and lead to cavities. And they teach bad health habits by connecting health with candy. Chewables are a far better delivery mechanism for children’s health.  

How bad is the sugar epidemic?  

According to the numbers, 98% of kids eat too much sugar, which can lead to lifelong problems with childhood development, mental health, obesity, and more.* Sugar is the new cigarettes -- we are only now beginning to understand the negative effects of daily sugar intake, which is why our vitamins will never contain added sugar.  

How healthy is your vitamin?  

Our vitamin includes a blend of 12 organic fruits and vegetables and is naturally-sweetened with zero sugar and is dynamically formulated by a team of pediatricians and nutritionists based on modern guidelines. It’s gluten-free, vegan, GMO-free, allergen-free, and pretty much everything good you can think of.  

Does my child really need a daily vitamin?

The short answer is probably yes. According to the numbers, more than 90% of children don’t reach their recommended levels of fruits and vegetables. Hiya helps fill in the gaps without the added sugar, gelatin, preservatives, and other junk found in other typical gummy vitamins.

Do your vitamins include typical preservatives? 

No. Typical vitamin companies include preservatives so they can last for months on a store shelf, yet our vitamins are sent fresh without a middle man and don't include typical preservatives or other junk not meant for growing bodies.  

What are your vitamins made from? 

Our vitamin includes a blend of 12 farm-fresh fruits and vegetables and 15 essential vitamin and minerals. Our pediatricians and nutritionists individually selected each ingredient (including the form, source, and amount) based on modern guidelines of what is most lacking among today's children and in their diets.  

Wait -- my child only needs to eat one vitamin per day? 

Yes. While most other vitamins include so much junk that your child is supposed to eat up to four per day, ours is super-charged with all the ingredients they need in just one. Which means less stress for those in charge. Please consult your pediatrician with questions about dosage.  

What happens if I have unused vitamins? 

When you get a new delivery of fresh vitamins, for optimal potency, we suggest you replace any remaining vitamins with your new ones. That way you can be sure your child is always putting the freshest nutrients in their growing bodies.  

What ages should take your multivitamin?

Our vitamin is designed for boys and girls starting at age 3 through mid-teens. Since safety is a top priority, for kids under 3, we ask that parents use their best judgment to make sure their kids are supervised and can chew thoroughly. Please consult a pediatrician where appropriate.  

Is your multi-vitamin appropriate for both boys and girls?

Yes -- experts suggest that boys and girls have similar nutritional needs throughout childhood and through their mid-teens. Please consult your pediatrician where appropriate.

When should I give my child their vitamin?

We suggest your child takes one vitamin per day with a meal -- either breakfast or dinner -- though you may take our vitamin with or without food.

Where are your vitamins manufactured?

Our vitamins are manufactured right here in the USA with best-in-class ingredients sourced globally and individually selected for optimal absorption. Our manufacturing facility is cGMP-compliant and certified for the highest standards to ensure quality, processing, handling, and labeling.

How does your subscription work? 

As parents ourselves, we know parents have enough to worry about let alone worrying about their daily vitamin order. That's why we created an easy-to-start, easy-to-cancel subscription for all orders. Your first month you receive a 30-day supply of fresh vitamins and a refillable glass bottle meant to be personalized with stickers. Each month thereafter you receive a recyclable refill pouch to fill up your bottle with fresh vitamins. The monthly experience is delivered automatically on a pediatrician-approved 30-day schedule to help teach your children healthy habits and care for the environment.

How do I adjust/cancel my order?  

All orders are easy-to-start, easy-to-cancel. If you want to adjust or cancel your order, please email us directly at support@hiyahealth.com, or you may update your account by clicking 'Manage Account' in your initial order email.  

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